Headquarters is hiring!

January 28, 2020

Job Title:              Development Officer

Reports to:           VP of Communication and Development

Level:                    Full-time, Entry -Intermediate

FLSA Status:       Exempt, Salaried



Job Summary:

 The Development Officer provides support to the VP of Communication and Development, CEO, Board of Directors, and designated committee(s) in the areas of fundraising and development. Including but not limited to developing relationships with donors and corporate sponsors, maintaining excellent records, managing donor correspondence, scheduling and preparing for donor meetings and making individual direct asks, solicitations, event registrations and sponsors, assisting with external communications, and researching private sector funding opportunities.


Required Qualifications: 

  • Demonstrated communication skills, both written and oral
  • Maintain excellent attention to details
  • Understand and communicate persuasively the mission, structure, programming, vision and values of Headquarters, Inc.
  • Proactive self-starter who takes initiative
  • Excellent communication skills, both written and oral
  • Ability to work evenings and weekends, and travel as necessary
  • Valid driver’s license and reliable automobile transportation are required for this position
  • Preferred experience in nonprofit work
  • Preferred fundraising experience, volunteer or paid


Agency Expectations:

  • Professionalism: quality, accuracy, meet important deadlines, efficiency, creativity of work, knowledge, and skill level
  • Management Skills: identify and prioritize salient issues and delegate tasks; ability to inspire confidence;  negotiating skills; creative problem solving
  • Attitude: pride and enthusiasm toward the mission of Headquarters, Inc. and suicide prevention
  • Communication: keeping other staff or providers informed, communicating appropriately with others, listening well, speaking publicly to individuals and groups
  • Teamwork: maintain a positive attitude and strong relationships toward staff and the community;  adaptability to change; receive and give constructive criticism
  • Job Knowledge: Technical and industry-specific knowledge, training, job competence and willingness to learn; self-development.
  • Initiative: originality of ideas, assertiveness, and alertness to possibilities for improvement, self-starting, prioritization of initiatives
  • Dependability:  punctuality, preparation, organization, ability to follow instructions, and willingness ask questions

Job Responsibilities:                                                                        



  • Coordinate administrative tasks that support agency fund development efforts.
  • Help make donor stewardship and a culture of philanthropy priorities throughout the organization.
  • Cultivate and organize volunteers to assist with development related tasks.
  • Develop meaningful relationships with current and prospective donors and volunteers through direct phone, email, and in-person contacts.
  • Inform and interact with the organization to support individual fund development, major giving, and related activities.
  • Identify and maintain donor prospects and cultivation processes outlined in development plan.
  • Assist in cultivation of existing donors through targeted outreach, communications, donor meetings, and development event strategies.
  • Identify and coordinate cultivation of new donor prospects through suggestions from volunteers, staff, past and current Board members, existing donors, colleagues and other viable sources.
  • Assist in direct mail and make direct solicitations of individuals and corporations.
  • Assist in planning and implementation of donor development events.
  • Assist in preparation of development communications, including solicitation, acknowledgement and thank you letters.
  • Contact donors and provide excellent and timely customer service regarding donation issues (returned checks, credit card declines, incorrect payee, etc.).
  • Assist the Grant and Policy Coordinator in grant-writing, reporting, and advise on existing relationships.



  • Other tasks as needed or as assigned by the VP of Communication and Development and CEO.


Work Environment

Interpersonal Relationships

  • Have positive interactions with staff and the public.
  • Communicate by telephone, social media, e-mail, letters, and in-person on a daily basis.
  • Regularly work as a part of the team.
  • Responsible for the outcome of their individual work.


Physical Work Conditions

  • Primarily work indoors. Occasionally work outdoors.
  • Ability to lift up to 25 pounds.


Work Performance

  • Must be sure that all the details of the job are performed.
  • Must be exact in keeping records and attention to detail.
  • Make decisions on a daily basis, independently and collaboratively, that impact donors and Headquarters, Inc.’s performance and reputation.
  • Set their daily tasks and goals independently.
  • Work in a sometimes stressful and competitive environment in which daily deadlines must be met.



  • Usually work 40 hours during the week, some weekends or evenings as needed.
  • May have flexible schedules.
  • Some travel is required.


*Working conditions and physical demands differ from day to day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

*We strongly encourage people from historically underrepresented communities to apply. We believe diversity and inclusion strengthen our communities and workplaces. We do not discriminate based on race, gender identity, religion, age, ethnicity, disability, military status, sexual orientation, pregnancy, marital status, or citizenship status. 

Application period January 28 - February 12, 2019

To apply, email resume to Allan Bunch along with a sample of a thank you note one may send to a donor